Managed Services

More than two-thirds of the companies surveyed for CompTIA’s Fourth Annual Trends in Managed Services Study say they have used the services of an outside IT firm within the past 12 months.


What is managed services?

This is how Gartner defines a managed services provider.

A managed service provider (MSP) delivers network, application, system and e-management services across a network to multiple enterprises, using a “pay as you go” pricing model.

In simple terms, when you don't want to employ dedicated resources to oversee your IT infrastructure and provide technical support to staff but employ a third party to do the same, you are relying on a managed services model.

It's important to note that an organisation can have their own IT department that outsources certain aspects of the IT operation to a managed services provider, forming a mutually beneficial relationship.

How can you benefit from our managed services?

You have a business to run and it relies on technology like every other business. Whether you have

  • one person who maintains all the documents, manages your emails, appointments and does accounting on their desktop
  • many staff who rely on their desktops/laptops/tablets/smartphones that have business critical information/software on a server
  • moved everything to the cloud because someone convinced you it was the best option for you

reality is that you cannot ignore IT, nor should you have to waste your time and energy worrying about it.

We have come across businesses that are indifferent to IT until there is a disaster, at which point, it is too late to do anything because necessary precautions were not taken to backup critical information and prepare for such a situation. Unfortunately, the resulting loss is not limited to revenue alone because the business suddenly recognises how much they relied on technology in their day to day operations.

We can help prevent such nightmarish scenarios by proactively looking after your systems for you and ensuring that critical systems and information are backed up and that a disaster recovery plan is in place.

Instead of hiring someone to look after your IT (think of salary, benefits and other recurring costs), our managed services (fixed monthly/yearly fee and/or per-incident fee) will become your IT department! We can tailor our services according to your needs and ensure that the price is just right!

Call us today and we will gladly discuss with you how our managed services can benefit your business so that you have peace of mind.